Terms and conditions



Social capital: € 50,000

Registered office: 66 Avenue des Champs Élysées, Paris, 75008, France.

Customer support

Website: www.waa-ultra.com

Intra -community VAT: FR26504009515

Siret: 504 009 515 000 25

Travel Agency No. 075 0029 08 license

Registration ASSET FRANCE: IM9212064

RCS Paris 504009515 - APE: 7911Z

RCP: HISCOX 75002 Paris - Financial Guarantee: BNP Paris 75009


1 - Acceptance of Terms

The customer acknowledges, at the time of ordering, conditions of sale stated here and accept them without reservation. These general conditions of sale govern the contractual relationship between the company and client WAA, both parties accepting them without reservation. These terms and conditions shall prevail over all other conditions contained in any other document, unless prior express written consent. All orders placed with the company WAA commands are for the personal use of customers, clients or recipients of the products avoiding any partial or complete products.

2 - Price

The company WAA reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of order entry (subject to availability).

The products remain the property of WAA until full payment.

The prices of our products are indicated in Euros. The prices indicated on the product pages are expressed inclusive of all taxes and VAT for France but do not include transportation costs. When ordering via the Internet, the total price stated in the order confirmation includes the price of products, handling, packaging and storage of goods, and transportation costs.

In case of delivery to a country other than France, the recipient of the order will be considered the importer of the products concerned. For shipments outside the European Union, any taxes (local VAT, Customs or import) will be charged to the arrival of parcels to and remain the responsibility of the recipient. These rights are not be the responsibility of the company WAA. We advise the recipient, in case of doubt, to learn about these issues with the relevant local authorities.

3 - Order

Exclusively on the Internet: www.waa-ultra.com

The automatic registration systems are considered transmitted over the Internet as proof of the nature, content and date of the order. The company WAA confirms the acceptance of the purchase order to the email address it will be communicated. The company WAA reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

4 - Availability

In case of temporary unavailability, the company WAA reserves a period of one additional week for order processing. In case of permanent unavailability of product after placing an order, the buyer will be notified by email or by phone articles out. The buyer will then work week (excluding weekends and holidays) to request the cancellation or exchange of the order by contacting our customer service

After this period, if no application was found on his part, the order will be sent with the available items and only those items will be charged.

5 - Delivery

Products will be sent to the delivery address that the buyer provided during the ordering process. In case of error in the delivery address, the seller cannot be held responsible for the impossibility in which he could deliver the product.

Participation in shipping means TTC. The possible delays do not entitle the buyer to claim damages. Deliveries to EU countries are conducted by mail Colissimo Europe or any other means of transport monitoring. Non-EU deliveries are made by international postal services. In case of defects, the buyer has the right to return under the conditions provided in this document.

For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, place 2 orders, with delivery charge.

6 - Payment

Regulation of purchases is made by credit card or Paypal.

7 - Secure payment

Our site is the subject of one of the most successful at present security systems, universal SSL encryption. No. credit card entered is only known by our bank. It does not pass through the server.

The order validated by the customer will be considered effective only when the payment centres concerned have given their consent. In case of refusal, the order will be automatically cancelled and the customer notified by email.

8 - Satisfied or refunded

A - The buyer has 60 days from the delivery of the order (in accordance with the laws derived from the Consumer Code, Articles L 121-16) to return any product that does not suit.

B - The buyer can either exchange the product or a refund while the recipient can either exchange the product or request a refund of the buyer.

This right applies to defective or nonconforming products to his order. However, we can take:

  1. Items returned incomplete, damaged or soiled by the customer
  2. Undelivered items with their labels intact in their original packaging (if present)
  3. Parcels for which no element allowing to identify the sender (order #, name, address, telephone number) elements that will write on plain paper in support of the product returned.

The return shipping costs will be borne by the sender will send the products to the following address:

IGL - WAA, 10 rue Gustave Eiffel, 91070 BONDOUFLE, France.

The return of the products will result in a credit equal to the purchase price of the product (s) purchased. The credit does not include any costs of delivery and / or gift package.

From the processing of your return, we will email you or call you to inform you of the amount you have.

The buyer will then have the opportunity to use this have to exchange products or refund. No sending back against refund will be accepted, whatever the reason.

C - In case of exchange on the size, the buyer must return the item to exchange it (Metropolitan France).

9 - Customer Service

For information or questions, our customer service is at your disposal:

10 - Intellectual Property

All texts, comments, works, illustrations and images reproduced in the shop site http://www.waaultraequipment.com are reserved under copyright as well as intellectual property and for the world. For this reason and in accordance with the Code of Intellectual Property, only use for private use is accepted subject to different and more restrictive provisions of the Code of Intellectual Property. Any other use constitutes infringement and is punishable under the Intellectual Property without prior permission of WAA.

11 - Liability

The products conform to the French legislation. The responsibility of society WAA cannot be held in case of non-compliance with the legislation of the country where the goods are delivered. It is up to the buyer to check with local authorities the possibilities of importation or use of the products or services it intends to order.

The photographs and texts illustrating the products presented are not contractual. Accordingly, the liability of the company WAA cannot be engaged in case of error in any of these photographs or one of these texts.

WAA society cannot be held liable for breach of contract in case of stock shortage or unavailability, force majeure, disruption or total or partial strike of postal services and means of transport and / or communications to strike, flood, and fire. The company WAA shall not be liable for all damages because of this, operating loss, loss of profit, loss of opportunity, damages or expenses.

12 - Applicable law disputes

Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer should first contact the company to obtain an amicable solution.

This contract is subject to French law. The language of this contract is the French language. In case of dispute the courts of Paris shall have exclusive jurisdiction.

WAA society cannot be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. The responsibility of society WAA will in any event, exceed the amount of the order and cannot be blamed for simple errors or omissions that may occur despite all precautions taken in the presentation of products. In all cases the company WAA cannot be held responsible for non- compliance with regulations and laws in force in the receiving country , the liability is always limited to the value of the product in question, value at the date of sale and with no possibility of appeal to the brand or manufacturer of the product.

13 - Personal information

WAA Company undertakes not to disclose to third parties the information provided by buyers and visitors to the site. These are confidential. They will be used by its internal services only for order processing and to reinforce and personalize the communication including letters / emails and information through the customization of the site according to the preferences of the users.

This article shall not prevent the sale or transfer of business to a third party.

Under the Data Protection Act of 6 January 1978, the buyer has a right of access, rectification and opposition to personal data relating to:

66 Avenue des Champs Élysées, Paris, 75008, France.

To do this, simply make the request via email or by mail, indicating the email address, name and address.

For more information, we invite you to visit our webpage related to personal data.